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Reviews 2017-05-10T22:27:13+00:00

Service Call

★★★★★
5 5 1
I called Tritan for the first time & spoke to a female who was very knowledgeable & re-assuring & just a short time later, Tommy (plumber) arrived & was very professional. This call them required a 2nd plumber to also come out. They very BOTH very professional. The job would up being very complex & took a few hour but Tommy & Justin. did NOT rush & made sure the problem was complete. Ever over a week later, Tommy took the time to call & make sure everything was still good!!! This is company is VERY professional & I would use them again without hesitation!!!! Tommy & Justin. are a HUGE asset to the company & I wish more companies has employees like them. Thank you again!!! Michael

★★★★★
5 5 1
'Mickey and the team at Tritan rebuilt our entire kitchen sink plumbing. The previous owner did a kitchen remodel, and we had nothing but problems with back-ups. They reworked the plumbing from scratch, and we haven't had a problem since. The team was extremely professional, and I won't hesitate to call them again when I need more repairs.

New Toilet install

★★★★★
5 5 1
Tommy did a great job removing the old toilet and putting in the new toilet. He even took the time afterwards to answer questions about work I need done in the future -- installing a new faucet and replacing a broken drain. I would recommend Tritan Plumbing for all those projects that you continue to put off.

Tritan Plumbing

★★★★★
5 5 1
Fixed a longtime waterline leak. Replaced two bathroom sink drains that were cracked. Replaced pinhole valve with regular valve to increase water volume to refrigerator. | |All were fixed as expected.

Homeowner

★★★★★
5 5 1
I had a extremely clogged kitchen drain. I requested Tritan Plumbing come to the rescue. They sent Tommy, who had provided me with wonderful service before. He was punctual and efficient. My drains were unclogged quickly and are working great! My son and I really how professional, pleasant and courteous Tommy was. He helped us understand how to avoid these issues in the future. The price for such professional service was very reasonable. I love Tritan Plumbing and Tommy and will call on them again in the future!

Knowledgable Plumbers and Clean!

★★★★★
5 5 1
We had a new toilet installed to replace an old unit probably dating from the late 1920s when our house was constructed. We were impressed with the professionalism and competence of the two who did the job, Leo and Mickey. We especially appreciated the way they cleaned up the debris before leaving. They were a class act.

Highly Recommended A+++++

★★★★★
5 5 1
Call Tritan Plumbing because we saw on Google and Angie's List that the company is rated very high for fixing plumbing problems. We called and they came out the next day to fix our clogged kitchen sink and installed a new bathroom toilet. Very affordable and very efficient. We will definitely call Tritan Plumbing for any issue we have.

Justin with Tritan replaced our old leaking water heater with a new one.

★★★★★
5 5 1
Justin arrived on time ready to replace the leaking water heater. He was very professional, knowledgeable about the product and the work that had to be done. He performed the replacement with much efficiency, making sure all codes were met. Justin was conscientious and thorough with his clean up.

★★★★★
5 5 1
Great service. I called them in the afternoon and my kitchen sink faucet got replaced in the evening. Justin did great job. Highly recommended!

Outstanding Customer care

★★★★★
5 5 1
Tom did an excellent job. He had replaced a frost-proof valve about a month ago and discovered two leaks in our main water supply. He arranged water shut-off with the village and did another excellent job addressing the leaks.

Replaced toilet flange, fixed leaking sink.

★★★★★
5 5 1
We had Tritan Plumbing come out to fix an issue with a broken toilet flange in our basement bathroom. Because the flange had to be cut out of the concrete floor, the price was a little more expensive than I had hoped, but the plumber was very upfront about the pricing and made sure I wanted to proceed with the work. The work was done well and he even replaced a leaky gasket in the bathroom sink at no charge.

Very Honest Plumbing Company!

★★★★★
5 5 1
Tritan is hands down our go to plumber from now on. I had purchased a $150 deal to replace our outdoor spigot that has been giving us issues. After a few weeks went by without me scheduling the service, they went out of their way to contact us to get it done. After coming out, they realized that the issues were due to a few screws and that the spigot did not need to be fully replaced. They ended up recommending we get a full refund on the deal purchase and instead just pay the $50 service fee. No question they could have gotten away with just replacing the spigot, especially given that the purchase had already been made. By far one of the most honest services we have ever had and we will put them on speed dial for future issues.

We had a shower head that kept leaking, and I give Tritan Plumbing an A+

★★★★★
5 5 1
'The plumber arrived a little early : ). He introduced himself and put on shoe covers. I showed him the problem. He asked me a few questions. Then he told him what he thought the problem was and the cost to fix it. I agreed to have it fixed. He then asked me where the main water valve was and also wanted to know if it was ok if he turns off the water. He fixed the problem quickly and cleaned up the area that we was working at. The cost was around what he quoted me at. Very pleased with the service and the professionalism.'

A+++ Plumbing Company!

★★★★★
5 5 1
Installed Cold and Hot water in the garage and a direct water line to the garage fridge for ice making. Removed old garbage disposal and installed new one. Fixed a couple of faucets that have come loose over the years. Tommy was polite and very professional. He kept me notified of his arrival and was on time for both his quoting appointment and the installation. He came back after the fridge was delivered to install the water line between the fridge and tap. Both my wife and I enjoyed his company and his work was very neat and clean. The hot/cold water taps came out better then I originally thought.'

Same day Service!! Unclogged kitchen sink drain.

★★★★★
5 5 1
Able to get service that day. Customer service informed me a couple of times that day as their schedule and when to expect service. Tech was polite and very informative as to the procedure he was to preform. Within an hour sink was running clear. Will put this company down as favorite and tell all my friends!

If you're looking for a Professional plumbing company call Tritan Plumbing!

★★★★★
5 5 1
Thank goodness we called Tritan and Mickey came out to re-pipe our hose bib with copper and Mickey noticed that our sump pump has burned out. He replaced the sump with a new one and if we had gotten the rain we have had in the past, our house would have been flooded. He takes extra care of us and looks beyond for what he is called to do. I would not have any other plumber at our home and would recommend this company and work to anyone.

Very knowledgeable and professional plumbing company!

★★★★★
5 5 1
Tritan Plumbing arrived in the morning and spoke to me about the work. Upon inspection he discovered he would have to break through the brick work. He completed the work and patched up the brick work. Afterwords he asked if he could do anything else. I asked if he could replace the pipe under a bathroom sink. It was taken care of within minutes. He had me inspect all his work and explained everything he did. The work completed was excellent and Mickey was extremely professional. Tritan Plumbing will be my go to plumber for all my projects.

Faucet Leaking

★★★★★
5 5 1
Damien's customer service was fantastic. Debbie on the phone was very easy to work with. I had a faucet leak and it was fixed initial phone call to job completion in less than 4 hours. Fantastic !!!

Thoroughness, Customer Service, Quality

★★★★★
5 5 1
Thoroughness, Other, Customer Service, Quality I just completed a Angie's list recommendation. Justin Swearengen was very professional and thorough.

Thoroughness, Quality, Customer Service

★★★★★
5 5 1
Tommy was personable and efficient. That young man is a valuable asset to your company.

Very Professional and Courteous! Also Fast Service!

★★★★★
5 5 1
Mickey was at my house within less than 2 hours after calling him. He fully explained the problem with my water heater and had the repairs done within about half an hour. He was professional, courteous and knowledgable. I would definitely recommend Tritan Plumbing to my friends and neighbors. In fact, I already have told several of them how pleased I was with this business.

★★★★★
5 5 1
We had a toilet back up which also affected bath and shower drains. Kayla set up an appointment for the same day and made sure she knew the issues. Justin and Garret came early and spent about an hour and a half locating the clog. They had to take off the toilet completely and use a power router. Everything was put back and working before they left. Really appreciate their knowledge and professionalism.'

Best Customer Service!

★★★★★
5 5 1
First I will say right off the bat that this "project" went very well from the start. Once I purchased the deal, Tritan e-mailed me right to set up the appointment at a time that fit my schedule, not theirs. When the plumber, Mike, arrived, he was on time and very professional. The only glitch had nothing to do with Tritan, but with the way Angie's list described the deal. Although the description did mention that any additional pipe that was needed would require an extra charge, I did not realize that Mike would have to cut into the dry wall in my garage to get at the pipe. I also realize that there would be additional charges and for an extra $200 for all the extra work that was done I was surprised, because most other plumbing companies would of charged was more. I was happy with the $375 total to have a new hose bib installed and the extra work! I will say to Mike's credit, that since he felt a little awkward about the extra charge, that he did as much as he could to make the whole in the wall as small as he could and answered several questions that I had concerning plumbing related issues throughout my home. He gave me as much time as I needed and was very patient answering all of my questions. He even called me back latter that day with an answer to a question I had that morning. I guess the best review I can give Mike and Tritan is that I liked their service so much that they are coming back to my home next week to provide additional work. I will be an expensive job, but I would not trust it to anyone else.

Tritan Plumbing was very friendly and professional.

★★★★★
5 5 1
Tritan was recommended to us through a local Facebook group. They were able to accommodate our schedule, and when they had a general idea of an arrival time, they called to let me know when they were coming. Tommy and Garret arrived, on time, with a smile on their face. They quickly analyzed our washer hook up problem and left to get appropriate parts. They were very friendly and professional for the entirety of their repair. Tommy was especially knowledgeable, and answered all questions well and his years of experience really showed. I had my email receipt before they were even out of the front door.

Very Profesional Company

★★★★★
5 5 1
I live in a condo building with four units. Monday morning I went down to change the clock on our timer for hallway lights. There was dried poop, filth, and toilet paper on the floor. It had exploded up from the floor drain. Guess who had to clean it up? I did! And then I noticed a note on the washing machine, saying not to use it because the ejector pump was not working. I did not know what an ejector pump was and guessed it had something to do with the washing machine. I saw the lint trap was clogged to the brim and thought it might have caused some trouble but not the floor drain backup. On my way to work, I went to the library to use the computer and look into Angie's List deals for a plumber. I got Tritan's name and some other one with good ratings. Monday night, home from work, I stood in the laundry room and watched the washing machine run a cycle with a new lint trap. On its second rinse, I had to turn the machine off, as the floor drain was about to overflow, and I left the washing machine unplugged. I let our former condo association president know what was up and that I would be buying a deal from Angie's List in the morning (I don't have Wi-Fi at home). Tuesday morning, checked the laundry room before heading out, and the basement toilets had been flushed again...with a new mess for me to clean up. I also got out my phone and told Tritan about my situation. (tight on time, hadn't yet purchased the deal) They said they could come out and honor the deal anyhow. (I didn't want to do that because I wanted Angie's to know.) Then, with the mess and me not wanting to clean it again. I called and said I had till noon to leave for work and a meeting there. I thought it was the sump pump but mentioned the floor drain and the poop and washing machine note. Justin showed up around 10 and was gone before 11:30, ejector pump replaced and all, costing $735. Professional and sympathetic. Great service. I also learned some stuff personally about different pumps, etc. Thanks. Because of my emergency, I couldn't get the Angie's deal off their site, so I lost my chance to get a $15 reward, but something else will come up...another opportunity.

★★★★★
5 5 1
Very pleased with the service I received from Tritan Plumbing. Called with a problem, got same day service within a couple hours, and a very quick and professional diagnosis and fix to the problem. Tommy was very courteous and performed his work thoroughly, but expeditiously. I will not hesitate to call on Tritan again for any future plumbing issues. EXCELLENT JOB GUYS & THANKS FOR YOUR SERVICE! HIGHLY RECOMMEND!!!

Thank you Tritan Plumbing!!!!

★★★★★
5 5 1
I feel that I must bring to your attention the outstanding customer service I receive by your representative, Mickey Owano. I am, of course, very delighted to have had the pleasure of having Mr. Owano install my water heater. His professional and courteous attitude, expert knowledge, and patience in handling my specific issues were very important to my complete customer satisfaction. He went beyond his duties and brought to my attention a previous problem with a second water heater. He explained that the T&P relief valve was installed to short of code and the venting cap was not secured properly. After completing his installation of the new water heater, he went ahead and did the repair on the second unit on his own. I was completely shocked that he would do something as generous. Please know that your employee was extraordinary in his duties as a plumber, and as a thoughtful individual. This is one less concern for me and I am deeply appreciative of his assistance and support. While I know that Tritan Plumbing is renowned for the customer service it provides, I feel like Mr. Owano treated my affairs with the utmost importance.

★★★★★
5 5 1
Tritan was very responsive in scheduling plumbers to diagnose our issues. In addition the fast service, Tommy and Justin quickly and fairly assessed what needed to be replaced. Justin and Tommy took the time to explain to my husband and I what needed to be replaced, but also explained why it needed to be replaced. I would highly recommend Tritan Plumbing. Service and responsiveness was excellent.

Great service!

★★★★★
5 5 1
Hello, Mr. Owano, I took advantage of the Angie’s Deal you offered for a 40 gallon hot water heater. On Monday, Oct. 5, a young service person, I think his name was ​J​ustin, came to my house and installed the water heater. I am pleased with the service and wanted to let you know what a good job ​Justin did. He was polite, friendly and efficient. You have a fine employee and I hope you recognize his value. Thanks for the service.

I recommend Tritan Plumbing!

★★★★★
5 5 1
Tommy did a great job removing the old toilet and putting in the new toilet. He even took the time afterwards to answer questions about work I need done in the future -- installing a new faucet and replacing a broken drain. I would recommend Tritan Plumbing for all those projects that you continue to put off.